CHAT SUPPORT
Real-time chat with your customers
Live chat widget on your website, branded in-app messaging, two-way SMS to the same thread. The conversation stays on the customer record forever.
✓ 14-day free trial✓ No credit card✓ Free migration
WEBSITE WIDGET
Branded chat bubble
Chat bubble on your homepage. Visitor types, your team answers from anywhere, lead lands in CRM with attribution.
TWO-WAY SMS
SMS in the same thread
Customer SMS replies land in the same chat thread. Office answers either way, history stays intact.
IN-APP MESSAGING
Customers chat in your app
Customers using your portal can chat directly to the office or assigned tech. Same inbox, same history.
MULTI-AGENT INBOX
Team support, no double-handling
Multiple staff watching one inbox, with assignment, transfer and escalation rules. No customer waits twice.
MOBILE PUSH
Tech sees the message
Tech gets a push when their customer sends a message. Reply from the same job record, no app switching.