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Sendatradie vs ServiceM8, Tradify, Simpro and Fergus

Choosing job management software for your trade business? Here is how Sendatradie compares with the four platforms Australian tradies ask us about most, on the things that change your monthly bill and your working day.

Quick answer

Tradify, Simpro and Fergus all charge per user, so the bill grows every time you add a tech. ServiceM8 prices by job volume with unlimited users on its paid plans and has the lowest entry price, but its free plan allows one user and it has no built in customer chat. Sendatradie is one flat price with unlimited staff on every plan, including the free plan, and includes customer chat, a business phone system from $10 a month and Google review tools.

Why tradies choose Sendatradie

  • Unlimited staff on every plan, from free to $420/month
  • Paid plans from $89 a month, with no per user fees
  • Customer chat, phone number and call recording built in
  • Free data migration from your current software on any paid plan

How the five platforms compare

Feature Sendatradie ServiceM8 Tradify Simpro Fergus
Pricing model
Flat price, unlimited staff, from $89/month
By job volume from $29/month, unlimited users on paid plans
✕Per user, $48 to $62 a month each
✕Custom quote, roughly $150 to $300 per user
✕Per user, around $53 to $77 a month each
Free plan
Yes, free forever, unlimited staff
!Yes, 1 user and 30 jobs a month
✕No, 14 day trial only
✕None found
✕None
Reply to customers in the app
Built in chat and SMS replies
Two way SMS through the job card
!Opens your phone’s own messaging app
!Paid third party add on
Native SMS replies
Business phone number and call recording
From $10/month, masking and recording included
!Phone add on from around $19 to $29/month
✕No phone product found
✕No native phone system found
✕Not found
Support hours
7am to 9pm, 7 days, every plan
!None on the free plan
!Phone support weekdays
!Business hours, tier dependent
!Business hours, tier dependent

Competitor details are summarised from each comparison page below, where the full sources and detail sit. Pricing and features change, so check each vendor’s site before you decide.

Read each comparison in full

Full comparison
Lowest entry price and unlimited users on paid plans. No built in customer chat or Google review replies.
Full comparison
Per user pricing adds up fast. No free plan and no phone product.
Full comparison
Built for larger operations. Custom quotes, annual contracts and months of onboarding.
Full comparison
Per user pricing. Stock control needs a paid add on.

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