CALL RECORDING
Inbound and outbound calls recorded, transcribed, and tied to the customer record. Train techs, settle disputes, audit conversations, all from one searchable archive.
ALL CALLS RECORDED
Inbound and outbound calls recorded automatically, no manual button to push, nothing missed.
AUTO-TRANSCRIPTION
Every call transcribed to text within minutes. Search by keyword across the archive, find what you need.
CUSTOMER ATTACHED
Recording lands on the customer record. Search the customer, see every past conversation.
JOB-CONTEXT TAGGING
Calls tagged with the job they relate to. Pull every call for a job in one click, useful for warranty.
COMPLIANCE RETENTION
Configurable retention period: 1 year, 3 years, 7 years. Export for audit at any time, compliance-ready.