APPLIANCE REPAIR SOFTWARE
Book more service calls, diagnose faster, split warranty billing without thinking, one app for solo techs and full-fleet appliance repair operations.
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DEFINITION
Appliance repair software is a field service platform that runs the end-to-end workflow of a white goods repair business, booking, dispatch, diagnosis, parts, warranty billing, invoicing and reviews. Sendatradie’s appliance repair software is tuned for Australian techs, manufacturer warranty workflow, appliance-specific parts lookup, and per-tech route optimisation all sit in the same app as the regular callout.
Built for every size of appliance repair business, from solo operators to multi-truck crews.
High-volume callouts, more jobs per day = more revenue.
Dispatch, parts, warranty billing at scale.
Manufacturer warranty work with strict billing rules.
Four pain points every appliance repair business hits, and how the software solves them.
PAIN 1
Tech arrives, part isn’t there, second visit = half margin.
PAIN 2
Manufacturer paperwork = a day of admin every fortnight.
PAIN 3
Forgot to ask, local search rank drops.
PAIN 4
Tech zig-zags across the city, 5 callouts instead of 7.
Every feature heading targets a specific long-tail query appliance repair techs actually search.
Targets: appliance repair dispatch, same-day callout software
Dispatch the nearest tech with the right parts already on the van. Route-optimised by suburb so your tech fits 7 calls into a day instead of 5. 40% more callouts per tech without hiring.
Targets: appliance parts software, scan model number parts
Scan the appliance model number, Sendatradie surfaces the common failure parts and last-known supplier. Tech orders from the van before leaving the driveway, cutting second-visit rates.
Targets: appliance warranty software, manufacturer warranty billing
Tag the job as warranty, split billing between the customer and the manufacturer, auto-generate the claim form with photos, serial numbers and labour. A fortnight of warranty admin compresses into an afternoon.
Targets: appliance repair pricing software, flat-rate repairs
Pre-set flat rates per appliance type and fault. Customer sees the price upfront, fewer disputes, faster close, higher margin. New techs quote consistently without a calculator.
Targets: CRM for appliance repair, customer appliance history
Every customer, every appliance, brand, model, serial, warranty status, service history, against the record. Repeat calls close faster, warranty disputes become trivial.
Targets: appliance repair Google reviews, automated review requests
Post-job SMS asks for a Google review. Appliance repair is a pure local-search business, 3-5x review volume in 90 days.
Book → dispatch → do the job → get paid. All in one app.
Phone, website booking widget, or form.
Nearest tech, parts on van, SMS the customer.
Mobile app runs the job, logs parts, captures signature.
Split warranty, invoice, auto-review SMS.
Built by Aussie tradies, for Aussie conditions. Transparent pricing, real local support, mobile-first workflow.
BY THE NUMBERS
These are the exact questions appliance repair techs search Google for.
Appliance repair software manages booking, dispatch, diagnostics, parts, warranty billing, invoicing and reviews.
The best appliance repair CRM ties customers to their appliance history, brand, model, warranty, last parts swapped.
Yes. Tag jobs as warranty, split billing between customer and manufacturer, auto-generate claim paperwork.
Yes. Parts tied to the job and the van, when the last dishwasher drain pump gets used, the office sees it and restocks.
Yes. Embed a booking widget on your site, or share a link by SMS.
Starts at $29/month for solo techs and scales with users and job volume.
Yes. Mobile app captures photos, signatures, and parts in low-signal areas and syncs later.
14-day free trial. No credit card. Set up your first job in under 10 minutes.
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