Let’s Talk
Have a question, need a demo, or want to see how Sendatradie can work for your business? We’d love to hear from you.
Send Us a Message
Based in Australia
Serving tradies and service businesses across Australia.Support Hours
Mon – Fri: 9am – 5pm AEST. 24/7 chat support available in-app.Live Chat
Chat with us now — we’re online during business hours.
Call Us
+61 450 991 233
Mon–Fri, 9am–5pm AEST
contact@sendatradie.com
We reply within 4 hours
Book a Demo
See Sendatradie in action with a personalised walkthrough.
Frequently Asked Questions
Quick answers to the most common questions we get.
How do I get started with Sendatradie?
Getting started is easy — sign up for a free account at platform.sendatradie.com. No credit card required. You can be up and running in under 10 minutes.
How quickly do you respond to support requests?
We aim to respond to all support enquiries within 4 business hours. Urgent issues affecting your operations are prioritised. You can also use the live chat inside the app for faster assistance.
Is there a setup fee or lock-in contract?
No setup fees and no lock-in contracts. You can upgrade, downgrade, or cancel at any time. We believe in earning your business every month, not locking you in.
Can I migrate data from my current software?
Yes. Our team can assist with data migration from most common field service and job management platforms. Contact us and we’ll walk you through the process.
Do you offer training for my team?
Absolutely. We provide onboarding support, video guides, and can arrange a personalised walkthrough for your team. Most businesses are fully operational within a week.
What happens if I go over my job card limit?
We’ll notify you before you hit your limit. You can upgrade your plan at any time, and the upgrade takes effect immediately. We’ll never cut off your service without warning.
400+
Australian businesses trust Sendatradie
< 4 hrs
Average support response time
24/7
In-app chat support available
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