← All free tools

Customer SMS templates pack

25 SMS templates every tradie needs

Booking confirmations, ETAs, review requests, polite payment chase-ups. Copy, swap in the name, send. Filter by category below.

How to use these

Every template uses merge fields wrapped in curly braces — {name}, {time}, {company}, {address}, {amount}, {link}. Replace them with real details, or hook them into your SMS tool's merge system.

SMS length basics: a single SMS is 160 characters (GSM) or 70 characters if you use emoji. Most templates here are under 160. Some may split into 2 — Australian Telstra/Optus charge per segment.

Australian compliance: always identify yourself (business name) and include an opt-out for marketing-style messages ("Reply STOP"). Transactional messages like booking confirmations don't need opt-out.

Want these as a Google Sheet with auto-merge?

We'll email a copy-ready Google Sheet you can plug into Twilio, ClickSend or Sendatradie in 5 minutes.

AUTOMATE THESE ENTIRELY

Send these automatically — tied to every job

Sendatradie fires booking confirmations, ETAs and review requests automatically from your job workflow. No copy-paste needed.

Start free trial